Built for your trade
A website for an independent pharmacy in Brooklyn.
It is 4pm and the line reaches the door. The phone rings, and it is someone asking whether their prescription is ready, whether you deliver, and whether you are open Sunday. The technician has to choose between the person in front of her and the one on the phone. The website and the phone bot exist so she never has to choose.
What this costs, with the other options next to it →What your site has to do
- Hours, delivery and the address, firstthe three things every caller asks, at the top of every page, correct this week
- Refill requests without a calla simple form or a text that lands at the counter, in the patient's language
- Everything you do beyond the countervaccines, compounding, medication packaging, blood pressure checks, medical equipment; people do not know unless you say it
- Insurance and payment, said plainlywhich plans you take, whether you bill Medicaid and Medicare, what happens when a plan says no
- The phone answered while the line is longhours, delivery and ready-or-not handled without a technician leaving the counter
- The languages your neighborhood speaksthe site in fourteen languages, the phone and chat bots in five
What we build for you
You do not buy a website from us. You pick a plan, and the website is inside it, along with everything that makes the website worth having. Essential is $499 a month: the site, your Google listing run properly, and five changes a month. Complete is $999: all of that, plus the Voice Bot answering every call day and night in five languages, booking into your calendar, and a filming day every quarter. Partner is $2,000: we become your marketing department, run your Google and Meta ads, and meet you every month.
There is a $1,200 setup fee, paid once, which covers building the site, writing every word, the photo visit, and putting your Google listing right. After that it is one number a month and nothing else. No quotes, no surprise invoices, no charge per change.
How it works
Three months minimum, which is long enough for the work to show and short enough that you are not trapped. Month to month with no commitment is twenty percent more, because short notice costs us more. Pay twelve months up front and you get fifteen, which is three months free and the cheapest way to buy this. The guarantee is the same on every plan: your site is live within 30 days of you signing off the draft, or the first month is free.
Questions owners ask us
Can patients request refills on the site?
Yes. A refill request takes a name, a phone number and the prescription number, and lands with your staff. It does not ask what the medicine is for, so no medical detail sits on the website. Anything clinical stays in your pharmacy software.
Can the site say whether a prescription is ready?
Not on its own, because that lives in your pharmacy system. What the phone bot can do is take the name and the number, tell the caller your hours and delivery, and pass the ready-or-not question to your staff as a text, so the caller is not left on hold.
Is there something we can do today, for free?
Yes. Search your pharmacy's name on Google and read the listing as a stranger would. Are the hours right, is the phone number right, does it say you deliver? Fix whatever is wrong in the listing itself. Ten minutes, no cost, and it is where most new customers first see you.
Who answers the phone when the line is long?
On Complete and Partner the Voice Bot answers every call, day and night, in five languages. It gives hours, delivery and directions, takes refill and transfer requests, and texts the counter. A person is always one tap away.
Related services
Two ways to begin. Order on the start page and we call you within one business day, or book a 15-minute call first and ask anything. The call is free and useful even if you never hire us.